Refund Policy

Due to the handcrafted and hygienic nature of our soaps, we maintain the following policy:

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We do not accept returns or refunds for opened or used soaps.

Refunds or replacements are accepted if:

• Item arrived damaged

• Wrong item was received

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Requirements:

• Notify us within 48 hours of delivery

• Provide clear photos and an unboxing video

• Item must be unused and in original packaging

Approved refunds will be processed within 7 days using the original payment method.